Our Shipping Policy

*Last Updated: 2/15/24*

At Beyond The Impression, we are committed to providing a seamless and reliable shipping experience for our valued customers. Please take a moment to review our shipping policy to understand how we handle the shipment of your orders.

1. Processing Time:

Orders are processed within 5-7 business days of receiving payment. Our team works diligently to ensure that your products are carefully inspected, packaged, and ready for shipment.

2. Shipping Methods:

We offer various shipping options to meet your needs. The available shipping methods and estimated delivery times will be displayed during the checkout process. Please note that delivery times may vary based on your location and the shipping method selected.

3. Shipping Costs:

Shipping costs are calculated based on the weight of your order and the shipping destination. You can view the shipping costs during the checkout process before completing your purchase.

4. Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This allows you to track the progress of your shipment and estimate the expected delivery date.

5. International Shipping:

We currently offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or fees associated with their orders. Please be aware of your country's import regulations and fees before placing an order.

6. Delivery Delays:

While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause delays. Beyond The Impression is not responsible for any such delays, but we will do our best to keep you informed of any issues that may affect your order.

7. Address Accuracy:

It is the responsibility of the customer to provide accurate and complete shipping information. Please double-check your shipping address during the checkout process. Beyond The Impression is not liable for any delays or delivery issues resulting from incorrect or incomplete addresses provided by the customer.

8. Lost or Damaged Shipments:

In those rare event that your order is lost or damaged during transit, please contact our customer service team at Hello@Beyondtheimpression.com within 3 days of receiving your shipping confirmation. We will work with you to resolve the issue promptly.

 

By placing an order with Beyond The Impression, you agree to abide by our shipping policy outlined above. If you have any questions or concerns, please feel free to reach out to our customer service team for assistance.

Thank you for choosing Beyond The Impression for your design and printing needs.

 

Respectfully,

Customer Service Team